Quality Improvement

2009-10 Quality Improvement Measures

             We realize the importance of service coordination that allows for increased positive health outcomes.   The Family Care Network makes a focused effort to do this through our Quality Improvement Program. Through service overarching quality of care improvement measures, we are able to measure our performance and compare it to national standards. With this, we make it a point not only analysis performance data, but to implement system changes that increase our quality of care.  We continue to develop new ways and strategies to engage clients in optimum health care while providing them the support services needed to thrive.

 

Itta Aswad, M.P.H

 

Quality Improvement Program Coordinator

 

 

Primary Care Focus: Pap Smears

Percentage female clients who received a Pap smear within the last 12 months.

Numerator:  Number of clients who received a Pap smear within the last 12 months

Denominator:  Number of female clients reviewed

 

Case/Care Management: Mental Health Assessments

Percentage of clients with a mental health assessment done by the case managers within the last 12 months and documented in chart

Numerator:  Number of clients who received a mental health assessment

Denominator:  Number of clients receiving case management.

 

Support Services: Retention in Care

Percentage of clients who have had a visit at least every 6 months.

Numerator:  Number of clients who were seen at least twice in the measurement year, ≤ 6 months apart

Denominator: Number of clients who were seen within the measurement year and had at least one follow-up visit scheduled.